Coronavirus (COVID-19)

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Questions about COVID-19?

Contact our COVID-19 National Response HQ

IMPORTANT: Please provide your name, local, job type and workplace location. Only questions about COVID-19 will be answered. Please contact your local for other issues.

Media Enquiries

Tel: (613) 882-2742

CDC : Coronavirus (COVID-19)

Update April 6, 2020

This morning we’ve confirmed a change in Canada Post Corporation’s (CPC) practice for:

  • Workers over 70,
  • Pregnant workers, and
  • Immune-suppressed/High-risk workers.

All of the above will be on quarantine leave (which is at 100% of regular pay).

Personal days used since the beginning of the crisis, by the workers above, will be restored to the members.

In addition, Canada Post Corporation has confirmed that local management will now be authorized to make alternate delivery arrangements for admail. Workers in Group 2 and RSMCs will be able to alter their delivery of unaddressed admail [neighbourhood mail], limiting the exposure they have with the public and with various surfaces, based on discussions locally with their supervisors.

Ontario has announced a new one-time child benefit for Ontario residents. More information can be found here. Please check the links on our provinces and territories page regularly for the latest COVID-19 measures offered in your province or territory.

CUPW intends to be part of the solution to the COVID-19 crisis, and to enable members to care for ourselves and our families, and our communities. We can all play a part in mitigating the spread of the virus and protecting our vulnerable populations.

Your experience in the workplace is our primary concern. Your feedback is valuable and we’re listening to members concerns from the workfloor throughout our decision-making. The best way to send your feedback is through your local Health and Safety committee or the stewards network, but we are doing our best to consider all member input, which is coming in through all channels.

In this critical time, we continue to struggle for social justice, and a just, safe and sustainable workplace and public postal service.

If you get sick

  1. A member who exhibits symptoms of COVID-19 or has been in contact with someone exhibiting symptoms-whether they have travelled or not- and must self-quarantine for 14 days.

  2. A member who has returned from any international travel, or has been in contact with someone who has returned from international travel must self-quarantine for 14 days.

Remember that if Canada Life calls you about your pay or benefits while you have to be off work, you have the right to union representation in your communications with them as well.

We are currently gathering information on work locations and communities where postal workers are sick, quarantined, or self-isolating. We hope to soon be able to share enough data for our members to make wise decisions, in line with their personal physician’s advice and public health guidelines.


We are sharing the best available information we can find and updating it whenever possible, and without delay. Thus, while we are disseminating this information, please be aware that not everything we’re sharing here has been thoroughly vetted by the union, nor does it necessarily represent CUPW’s beliefs or positions.